Exploring customer stickiness during “smart” experiences: a study on AI chatbot affinity in online customer services
Journal of Research in Interactive Marketing , 2026
Công bố khoa học
Danh sách công bố, bài báo và chương sách.
Một kho lưu trữ có thể tra cứu các bài báo phản biện, kỷ yếu hội nghị và chương sách của tôi về hệ thống thông tin, an ninh thông tin, mạng lưới tổ chức, AI và chuyển đổi số.
71
Công bố
2026–2012
Giai đoạn
46
Nơi công bố
Không có công bố nào khớp với tìm kiếm. Hãy thử từ khoá khác.
2026
2 công bố-
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Precaution-taking information security behaviour: toward a more nuanced leader-member-exchange perspective in information security
European Research on Management and Business Economics , 2026
2025
7 công bố-
A Conceptual Framework to Navigate Sustainability Innovation Implementation: The Duet of Dynamic Capabilities Theory and Institutional Theory
In The Synergistic Effect of Sustainable Business Practices on Corporate Performance , 2025
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Antecedents of Hotel Contactless Technologies Adoption Intention and Actual Use Post-pandemic: An Empirical Study in Vietnam
In Information Systems Research in Vietnam, Volume 3: A Shared Vision and New Frontiers , 2025
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Can Digital Advertising Content Trigger User Preference Toward Social Media Platforms? The Mediating Roles of Perceived Functional and Emotional Values
In Information Systems Research in Vietnam, Volume 3: A Shared Vision and New Frontiers , 2025
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Information Systems Research in Vietnam, Volume 3
Springer , 2025
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Shadow Information Security Practices in Organizations: The role of information security transparency, overload, and psychological empowerment
Computers & Security , 2025
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Smart Apps, Smart Destination Images, and Tourists’ Behavioral Intention Toward a Destination
In Information Systems Research in Vietnam, Volume 3: A Shared Vision and New Frontiers , 2025
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What makes an app authentic? Determining antecedents of perceived authenticity in an AI-powered service app
Computers in Human Behavior , 2025
2024
10 công bố-
A continuum of context in informational privacy transmissions: insights from people with disabilities in Vietnam
Universal Access in the Information Society , 2024
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Digital competence of Vietnamese citizens: An application of digcomp framework and the role of individual factors
Education and Information Technologies , 2024
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Digital Transformation and Gender Representation: A Study of Service Advertisements in Vietnam
In Information Systems Research in Vietnam, Volume 2: A Shared Vision and New Frontiers , 2024
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Examining authenticity on digital touchpoint: a thematic and bibliometric review of 15 years' literature
Journal of Research in Interactive Marketing , 2024
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Exploring Value Co-Destruction Process in Customer Interactions with AI-Powered Mobile Applications
Pacific Asia Journal of the Association for Information Systems , 2024
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Interlocking boards and firm outcomes: a review
Management Decision , 2024
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Introduction to Information Systems Research in Vietnam: Current Progress and New Frontiers
Information Systems Research in Vietnam, Volume 2: A Shared Vision and New Frontiers , 2024
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Investigating the formation of an information security climate in a large Vietnamese construction company: a social network analysis approach
RMIT University , 2024
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Sustaining the future of tourism logistics through digital technologies: a roadmap for digital transformation
In Transforming Logistics in a Developing Nation: Vietnam’s Technology Imperative , 2024
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When young customers co-create value of AI-powered branded app: the mediating role of perceived authenticity
Young Consumers , 2024
2023
6 công bố-
Disability data and its situational and contextual irrationalities in the Global South
Big Data & Society , 2023
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Enhancing Digital Competence -- Impacts and Policy Implications from a study in Vietnam
Australia Vietnam Policy Institute (APVI) , 2023
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Exploring the Antecedents of Shadow Information Security Practices
In The 34th Australasian Conference on Information Systems (ACIS 2023) , 2023
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Exploring Value Co-Destruction Process in Customer Interactions with AI-Powered Mobile Applications
2023
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Introduction to information systems research in Vietnam: A shared vision
In Information systems research in Vietnam , 2023
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Resource orchestration and digitalisation at a public hospital in Vietnam
In The 34th Australasian Conference on Information Systems (ACIS 2023) , 2023
2022
5 công bố-
Digital Kaizen: An approach to digital transformation
Australasian Journal of Information Systems , 2022
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Effects of authenticity on customer retention of AI-powered branded app: A conceptual paper
In Proceedings of the European Marketing Academy (EMAC 2021) , 2022
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Identifying Information Security Opinion Leaders in Organizations: Insights from the Theory of Social Power Bases and Social Network Analysis
Computers & Security , 2022
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Protecting organizational information security at home during the COVID-19 pandemic in Vietnam: exploratory findings from technology-organization-environment framework
In Information Systems Research in Vietnam: A Shared Vision and New Frontiers , 2022
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Value co-destruction in AI-powered mobile applications: analysis of customer reviews
In The 26th Pacific Asia Conference on Information Systems (PACIS) , 2022
2021
4 công bố-
Categorizing Young Facebook Users Based on Their Differential Preference of Social Media Heuristics: A Q-Methodology Approach
Pacific Asia Journal of the Association for Information Systems , 2021
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Digital Kaizen at FPT Software: Principles and Practices for Digital Transformations
In Digitalization Cases Vol. 2: Mastering Digital Transformation for Global Business , 2021
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Effects of team collaboration on sharing information security advice: insights from network analysis
In Research Anthology on Artificial Intelligence Applications in Security , 2021
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Interdependences between cryptocurrencies: A network analysis from 2013 to 2018
Journal of Interdisciplinary Economics , 2021
2020
7 công bố-
A Machine Learning-based Approach to Vietnamese Handwritten Medical Record Recognition
In The 31st Australasian Conference on Information Systems (ACIS 2020) , 2020
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Digital Kaizen: An Approach for Conducting Large-Scale Digital Transformation Projects
In The 31st Australasian Conference on Information Systems (ACIS 2020) , 2020
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Explainable Information Security: Development of a Construct and Instrument
In The 31st Australasian Conference on Information Systems (ACIS 2020) , 2020
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Exploring the impact of innovativeness of hospitality service operation on customer satisfaction
Operations and Supply Chain Management: An International Journal , 2020
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Learning analytics techniques and visualisation with textual data for determining causes of academic failure
Behaviour & Information Technology , 2020
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Network Analytics for Improving Students’ Cybersecurity Awareness in Online Learning Systems
In 2020 RIVF International Conference on Computing and Communication Technologies (RIVF) , 2020
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Service innovation, customer satisfaction and behavioural intentions: a conceptual framework
Journal of Hospitality and Tourism Technology , 2020
2019
2 công bố-
Explaining the development of information security climate and an information security support network: a longitudinal social network analysis
Australasian Journal of Information Systems , 2019
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Investigating the diffusion of IT consumerization in the workplace: A case study using social network analysis
Information Systems Frontiers , 2019
2018
3 công bố-
A Social Network Analysis of Co-Authorship at the Australasian Conference on Information System (ACIS)
2018
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Information Security Landscape in Vietnam: Insights from Two Research Surveys
In Cyber Criminology , 2018
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Understanding Intra-organisational Information Dependency: An Empirical Network Analysis of Vietnamese Freight Forwarding Industry
Operations and Supply Chain Management: An International Journal , 2018
2017
11 công bố-
A Canonical Action Research Approach to the Effective Diffusion of Information Security with Social Network Analysis
International Journal of Systems and Society (IJSS) , 2017
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Applications of social network analysis in behavioural information security research: concepts and empirical analysis
Computers & Security , 2017
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Applying network analysis to investigate interpersonal influence of information security behaviours in the workplace
Information & Management , 2017
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Empirical social network analysis in sustainable supply chain in Vietnam
RMIT University , 2017
-
Exploring behavioral information security networks in an organizational context: An empirical case study
Journal of Information Security and Applications , 2017
-
Exploring the ACIS Community through the Analysis of Co-authorship across Institutions
In The 28th Australasian Conference on Information Systems (ACIS 2017) , 2017
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Information Security and People: A Conundrum for Compliance
Australasian Journal of Information Systems , 2017
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Investigation into the formation of information security influence: network analysis of an emerging organisation
Computers & Security , 2017
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Recognition of employees as transformational leaders: a social network analysis approach
RMIT University , 2017
-
Understanding the Formation of Information Security Climate Perceptions: A Longitudinal Social Network Analysis
In The 28th Australasian Conference on Information Systems (ACIS 2017) , 2017
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Why employees share information security advice? Exploring the contributing factors and structural patterns of security advice sharing in the workplace
Computers in Human Behavior , 2017
2016
3 công bố-
A social network analysis approach to manage information risks and sharing for supply chain performance
In The 7th International Conference on Operations and Supply Chain Management , 2016
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Impacts of security climate on employees’ sharing of security advice and troubleshooting: Empirical networks
Business Horizons , 2016
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Who influences information security behaviours of young home computer users in Vietnam? An ego-centric network analysis approach
In Australasian Conference on Information Systems , 2016
2015
4 công bố-
Comparing intention to avoid malware across contexts in a BYOD-enabled Australian university: A Protection Motivation Theory approach
Computers & Security , 2015
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Demystifying online personas of Vietnamese young adults on Facebook: A Q-methodology approach
RMIT University , 2015
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Factors of people-centric security climate: conceptual model and exploratory study in Vietnam
In Australasian Conference on Information Systems , 2015
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Investigating the formation of information security climate perceptions with social network analysis: A research proposal
2015
2014
2 công bố-
Predicting Insider’s Malicious Security Behaviours: A General Strain Theory-Based Conceptual Model
In CONF-IRM 2014 Proceedings , 2014
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Towards a complete understanding of information security misbehaviours: a proposal for future research with social network approach
In Australasian Conference on Information Systems , 2014
2013
4 công bố-
Contextual difference and intention to perform information security behaviours against malware in a BYOD environment: A protection motivation theory approach
In Australasian Conference on Information Systems , 2013
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Contributing Factors of Cloud Computing Adoption: a Technology-Organisation-Environment Framework Approach
International Journal of Information Systems and Engineering (IJISE) , 2013
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Contributing Factors of Information Security Investments in South East Asia SMBs: A Technology-Organisational-Environment Approach
International Journal of Information Security and Privacy (IJISP) , 2013
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Information Availability as Driver of Information Security Investments: a Systematic Review Approach
In International Conference on Information Management and Evaluation (ICIME 2013) , 2013
2012
1 công bố-
Towards an Understanding of Implementation and Benefits of ICT in Education: Review of Issues to be Considered by Developing Countries.
In The 3rd International Conference on Society and Information Technologies: ICSIT 2012 , 2012
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